Our medications are purchased from a long standing, reputable veterinary supplier. 

Repeat prescriptions

As with humans, many conditions that affect pet animals require long-term treatment. Repeat prescriptions can be collected, but we like to see the patient every 3 months. This is not only to comply with the Veterinary Medicines Regulations, but also to assess how the treatment is progressing and to check there is no deterioration in your pet. Remember gradual change is much more difficult to spot when you are in frequent contact with someone, we all know the friend that never seems to get older until we see the old photos!

All medicines should at all times be kept in a cool dry place away from direct sunlight. Otherwise they may deteriorate rapidly and become ineffective before they are used.

Remember, the expiry date printed on any product container is for it unopened: once opened, it may deteriorate long before its unopened expiry date has been reached.

Phone to notify us 24 hours before you want to collect a repeat prescription because a vet must check and approve all repeat prescriptions.

Please note that written prescriptions are available. There is a charge for each written prescription. Please do not hesitate to ask us if you would prefer a written prescription. Please remember that a written prescription may not be appropriate for certain acute medical conditions.

4.9 The Veterinary Medicines Regulations do not define the phrase ‘under his care’ and the RCVS has interpreted it as meaning that:

a) the veterinary surgeon must have been given the responsibility for the health of the animal or herd by the owner or the owner’s agent
b) that responsibility must be real and not nominal
c) the animal or herd must have been seen immediately before prescription or,
d) recently enough or often enough for the veterinary surgeon to have personal knowledge of the condition of the animal or current health status of the herd or flock to make a diagnosis and prescribe
e) the veterinary surgeon must maintain clinical records of that herd/flock/individual
4.10 What amounts to ‘recent enough’ must be a matter for the professional judgement of the veterinary surgeon in the individual case.

4.11 A veterinary surgeon cannot usually have an animal under his or her care if there has been no physical examination; consequently a veterinary surgeon should not treat an animal or prescribe POM-V medicines via the Internet alone
— Royal College of Veterinary Surgeons Code of Professional Conduct