Online Insurance Claim Request Form
This page is to request an online claim submission. We are only able to provide E claims for Animal Friends and Petplan. For all other insurance companies please do not complete this form and contact your insurer directly to say you would like to submit a claim. They will tell you what to do to make a claim.
Please use this form to ask us to send an e claim to your insurer. Please ensure all details are provided as failure to do so will delay the claim.
Where a direct claim is made and subsequently an insurer does not pay out for the claim, you will be liable for the payment of your pet’s treatment.
You are responsible for paying all excesses to us at the time of treatment. Often this is a set figure, but increasingly insurers are asking owners to pay a percentage of the total amount.
In all claims we will endeavour to submit a claim within two weeks. However, this may be affected by the volume of claims at any one time.
Please note that insurers will not cover for preventative healthcare such as flea/worming treatment, routine neutering and vaccinations. They will generally not cover for the return of an animal’s ashes after euthanasia.
Most insurers will not cover for dental treatment and so we will not accept direct claims for this.